At Harmony Allied Health, we are committed to protecting the privacy and confidentiality of our clients' personal information. This Privacy Policy outlines how we collect, use, disclose, and store personal information in compliance with the Australian Privacy Principles (APPs) as outlined in the Privacy Act 1988.
Collection of Personal Information:
We collect personal information necessary for providing occupational therapy services. This information may include:
- Contact details (name, address, phone number, email)
- Medical history and relevant health information
- Medicare number, NDIS details or private health insurance details
- Other information pertinent to the provision of occupational therapy services
Purpose of Collection:
We collect personal information to:
- Provide occupational therapy services and related care
- Communicate with clients and relevant healthcare professionals
- Bill and process payments for services rendered
- Comply with legal and regulatory requirements
Use and Disclosure:
We use personal information only for the purposes for which it was collected unless required or permitted by law. Information may be disclosed to:
- Healthcare professionals involved in the client's care
- Third-party service providers assisting in the delivery of services (subject to confidentiality agreements)
- As required by law or regulatory bodies
Storage and Security:
We take reasonable steps to ensure the security of personal information, including:
- Secure storage of electronic and physical records
- Access controls to limit unauthorized access
- Regular review and updating of security measures
Access and Correction:
Clients can request access to their personal information and request corrections if necessary. Requests for access or correction should be made in writing.
Retention and Disposal:
Personal information is retained for the period necessary to fulfill the purposes outlined in this policy. When information is no longer required, it is securely disposed of or de-identified in compliance with legal requirements.
Consent:
By engaging our services, clients consent to the collection, use, and disclosure of their personal information as outlined in this Privacy Policy.
Compliance with Privacy Laws:
We adhere to Australian privacy laws and regulations and regularly review our practices to ensure compliance.
Contact Information:
For any inquiries or concerns about this Privacy Policy or the handling of personal information, please contact us.
This Privacy Policy is subject to periodic review and may be updated without prior notice.
